Privacy Policy

Protecting your privacy is important to Northern Foods. We hope the following privacy policy will help you understand how Northern Foods collects, uses, and safeguards the personal information you provide to us directly or through our website.

Information Collection

If you browse Northern Foods’s website, you do so anonymously. We DO NOT collect personal information, like email addresses, whilst you browse. We do log your IP address (the internet address of your computer) to give us an idea of which parts of our website you visit and how long you spend there. However,¬†we do not link your IP address to anything personally identifiable. The only other information automatically provided to us is the type of computer and operating system you are using. Your browser supplies us with this information and we use it to make decisions about our website’s design and functionality.

Unlike many other commercial websites, the Northern Foods website DOES NOT use a standard technology called a ‘cookie’ to collect information about how you use the site. It is, however, possible that at some time in the future we may consider using cookies. If we do, this will be noted here in our privacy policy and any information obtained from cookies will be used according to this policy.

In some of our customers’ email communications, we use a device called a ‘click-through URL’. When you click on one of these URLs, you pass through our system before arriving at the website or web page that is your true destination. Northern Foods sometimes uses click-throughs to determine the level of interest in particular topics and to measure the effectiveness of our communications. We do not share this data with anyone, and we make no attempt to match click-throughs to particular email addresses.

At times we may request that you voluntarily supply us with personal information, such as your email address and postal address, for purposes such as corresponding with us, requesting product information or quotes, registering at our site, making a purchase, or participating in an online survey. When you make a purchase online from Northern Foods, for example, we collect your name, address, phone and email address.

Information Use

If you provide us with your email or postal address, or have done so in the past, we may from time to time use it to send you updates on the latest Northern Foods products and promotions. We DO NOT share your personal information with any other companies for any reason because Northern Foods respects your privacy. Period.

When you supply Northern Foods with your personal contact information, we may use it to recommend products that will best meet your needs, assist us in providing technical support to you or your organisation, or to learn more about our customers so that we can develop better products and services. We may also use the information to inform you about new products, services, and offers that may be of interest to you. These offers may be based on information you provided in your initial transaction with us or in surveys.

Declining Email Offers

Northern Foods uses limited email as a marketing method because most of our prospects and customers consider it important and convenient. When we do, Northern Foods provides customers with an easy means to decline to receive further email notices. Although most customers tell us they appreciate receiving notices regarding new products, software and firmware upgrades, special offers and company updates, we recognise the importance of providing you with choices. At any time, you may request to discontinue receiving these particular type of email notifications by simply replying to the email with “Remove” in the subject line. All email notices that you receive from Northern Foods will tell you how to decline further notifications.

Data Security

Northern Foods is fully committed to data security. To prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information you provide to us online. However, while we strive to protect your personal information, we cannot always ensure the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the internet.

Commitment To Privacy

Northern Foods actively follows current industry initiatives such as those presented by the Online Privacy Alliance ( in an effort to preserve individual privacy rights on the internet and in all aspects of electronic commerce. If you have a question specific to privacy, please contact us at [email protected].

Northern Foods’s privacy policy is subject to change at any time and without notice.